Legal
Privacy Policy
Last updated: June 29, 2026
1. Who We Are
NextTier Ride Services ("we", "us") is a vehicle rental business serving the Eastern DFW suburbs of Texas. This policy explains what we collect when you interact with our website at nexttierrideservices.com.
2. Information We Collect
When you submit a reservation or contact form, we collect: name, date of birth, email, phone number, address, vehicle preference, rental duration, gig-driver status, insurance status, and how you heard about us. We may also collect basic technical data (IP, browser, pages visited) for site analytics.
3. How We Use Your Information
We use the information you provide to review reservation requests, contact you about your booking, send transactional confirmation emails, verify eligibility, and improve our services. We do not sell your personal information.
4. SMS / Text Message Consent
By providing your phone number and checking the SMS consent box on the reservation form, you agree to receive text messages from NextTier Ride Services related to your reservation, pickup coordination, and service updates. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for assistance. Consent to receive texts is not a condition of renting a vehicle.
5. Email Communications
Reservation confirmations and service updates are sent from notify.gignexttier.com. Each marketing email includes an unsubscribe link. Transactional emails (such as reservation confirmations) are sent as part of providing service.
6. Sharing & Third Parties
We share your information only with service providers required to operate our business — such as our email delivery provider, secure database hosting, and (with your consent) background and DMV verification services. These providers are bound by confidentiality.
7. Data Retention
We retain reservation details for as long as needed to provide service and meet legal obligations. You may request deletion of your data at any time by emailing us.
8. Security
We use industry-standard practices to protect your information, including encrypted connections (HTTPS) and access controls on our database. No system is 100% secure, but we work to safeguard your data.
9. Your Rights
You may request a copy of the information we hold about you, ask us to correct it, or request deletion. Contact us using the details below.
10. Children
Our services are not directed to anyone under 18, and we do not knowingly collect data from children.
11. Changes to This Policy
We may update this Privacy Policy occasionally. Material changes will be posted on this page with an updated revision date.
12. Contact
For privacy questions or data requests, email drive@nexttierrideservices.com or call (469) 273-6632.